Communication before shipping was great and I Had very high hopes but received my door with scratches and discoloration on the color and was disappointed with the condition received. I reached out to manufacturer and was told to do sanding and paint kit. I didn’t expected to be doing that after spending almost $9k for a front door. Highest I have ever paid but with more disappointment I have ever had from any door purchase ! For the cost, I expected more than I received.